SAI Global Property is the pre-eminent provider of property information to the banking, legal and conveyancing markets across Australia. We are the market leader in our field, with a reputation to match. Our clients include financial institutions, mortgage managers, conveyance businesses and legal firms. We aim to be strategic partners with our clients, and require a great team to make this happen.
We are searching for an experienced Team Leader from within the Mortgage Processing Industry to lead and develop our Melbou
e based MPU team.
The job environment of this role promotes a methodical work ethic and is desirable for those who enjoy routine and fast paced work. As we operate in a deadline driven environment, if you are someone who thrives where operating under pressure and working to tight deadlines are daily activities, this is the role for you.
Key to your success will be your ability to:
Develop and champion strong and positive relationships within the team and
our clients whilst maintaining superior service levels
Manage team workflow to achieve agreed quality standards whilst
al and exte
al customer satisfaction
Develop and coach team members to maximise their performance through
implementation of ongoing training plans
Identify and implement continuous improvements ideas and actions to improve
efficiency, quality and customer experience
Foster a risk management culture in the team
Success is waiting for those who:
Have previous Leadership experience in the Mortgage Industry
Have an understanding of the verification, drawdown and account opening
Will share our enthusiasm and passion for excellence in all you do
Have proven coaching and people management experience
Can demonstrate workflow management system experience
Will be an ambassador of the SAI Global Values, systems, processes and
People are a critical part of our business and we endeavour to develop and enhance the skills and experience of our staff by providing opportunities for growth within the business through participation in operational initiatives, along with an annual development plan and ongoing training. We also provide an annual performance appraisal and opportunities to participate in Reward and Recognition schemes.
If you would like to pursue this opportunity click „Apply” or email [Apply online]
** Please complete the required testing after you apply by following the link below:
Only applications who have completed the testing will be considered.