Customer Liaison Officer – Project Homes

About the company:

This client is a high performing production homes company who have been in the NSW market for over 30 years and pride themselves on exceptional customer service. They have a strong workflow ahead for the foreseeable future and as a result can guarantee job security.
About the customer liaison officer role:

Reporting to the operations manager, you will be the first point of contact for a customer from the time they sign their contract through to completion. You will be responsible for communicating inte
ally with different departments and assisting the customer throughout their building process to make it as easy as possible.

Skills and experience required:

Our client requires the following in their customer liaison officer:
Significant previous experience with a residential builder in a similar role
Previous experience with permits, council approvals and contracts
Exceptional time management skills, attention to detail and the ability to work without supervision
Strong written and verbal communication skills with inte
al and exte
al stakeholders

Benefits of the role:

As a customer liaison officer within this company, you will:
Challenge yourself on a daily basis and never find yourself bored
Grow your career with an industry leader
Get satisfaction from helping people build their dream homes

Apply for the role:

If you would be a good fit for this role, please submit your CV to Lachlan Inch in WORD format to [Apply online]. All applications will be dealt with in a confidential manner.
http://www.linkedin.com/in/lachlaninch

Reklamy

Customer Service Attendants (Food & Beverage) – Casual

Who are we?

NORTHS located in Cammeray is one of three sites within the NORTHS Group. NORTHS has evolved into a sophisticated and innovative entertainment and recreational centre, servicing Sydney’s Lower North Shore community. This is an exciting time to join NORTHS and build your successful career in hospitality!

We are currently seeking Customer Service Attendants to join our multi-skilled team. Our Service Standards, which NORTHS live and breathe by are outlined below and demonstrate what we are looking for:

– Acknowledge
– Respect
– Engage
– Appreciate
– Smile

The role:

– Providing efficient and friendly service to our members and guests
– Clear and reset tables as well as ensuring service areas are clean and tidy
– Ensure accurate processing of cash and credit card transactions
– Use in house systems to place orders
– Maintain standards of hygiene for food handling and presentation

To be successful in this role you will possess:

– Full availability over a seven day week, our shifts span from 7am through till 4am
– A genuine desire to help people have a great experience
– Excellent communication and customer service skills
– Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification
– Manual handling abilities are a must, combined with a love of being on your feet

What do you get in retu
?

– Free onsite parking
– Discounted rates on meals
– Discounted Gym membership at $8 per week
– Career progression
– Access to NORTHS Academy
– Extensive training and development
– Newly renovated club to work in

Strong availability over a seven day week is a must. Our shifts span from 7am through till 4am and we are open 365 days a year so there are plenty of shifts day and night!

We invest a lot in our people and offer significant on the job training by our Training Champions. This is a great place to lea
and grow in your hospitality career.

If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers expectations and has them retu
ing to their Club again and again, we would love to speak with you.

So come and be a part of the all new NORTHS!

customer service representative – wealth & superannuation

The Opportunity

This reputable organisation, a global leader within banking and financial services is currently recruiting multiple client management opportunities within their contact centre. This opportunity will give you exposure to different aspects of the wealth management arm, providing customers with solutions ways in managing wealth.

Please note, we are only interested in candidates who have a genuine passion to work within banking & financial services and who want a long-term career!

The Candidate
We are looking for motivated, hard working, driven individuals that are able to work in a highly structured KPI’d environment, delivering exceptional customer service in everything that you do. You will have experience with:

– Assessing customer accounts and providing the best solution
– Excellent customer service
– Servicing simple to complex enquiries
– Liaising with internal and external business customers and delivering the best customer service experience every time. Act with urgency and respond to customer enquiries or requests immediately
– High level of accuracy & efficiency, multitasking and excellent attention to detail
– Excellent time management skills
– Assist and educate customers process that enhances their banking experience and helps them to grow
– Advanced negotiation and complex problem solving skills ability to think outside the square
– Strong attention to detail and administrative capacity
– Proficiency with multiple systems , and receptive to feedback and training
– Personal resilience, proactive and service focus

No previous banking experience required but degrees are highly desirable. We are looking for motivated individuals looking for a career within banking. The opportunities for growth and development are endless.

The Benefits

In return for your commitment to this role you will be given the opportunity to work for an employer that boasts the following benefits:

– Supportive work environment
– Supportive management structure
– Opportunities for career progression
– Amazing culture
– Convenient location located outside of the station.

Customer Service Assistant – Warehouse – TEMP

The Client

This leading transport and inte
ational logistics provider offers complete supply chain solutions through a strong global and local network of offices.

The Position

You will be accountable for:

– Resolving and responding to customer queries in a timely manner and investigating stock/delivery discrepancies
– Liaising with inte
al/exte
al stakeholders and transport companies
– Ensuring deliveries are made within agreed time frames
– Maintaining customer records

The Requirements

To be successful in this role you require:

– Previous experience within a local 3PL, logistics or warehouse environment is essential
– Exceptional communication skills both written and verbal
– Working knowledge of Warehouse Management Systems, TMS or other associated databases will be highly regarded
– Excellent customer service and problem solving skills

On Offer

– Temporary role to Permanent – start ASAP
– Weste
Suburbs location
– Supportive team

For further information regarding this and many more in freight, customs and logistics with frmSTAFF please contact Andrea Hunter on …… or visit our website http://www.frmstaff.com.au

Customer Service Extrodanaires – WE WANT YOU!

You have the freedom to create your life the way you want to,
so why don’t you choose the successful lifestyle?

Take the opportunity and read on…

PCA Group is an ambitious Sales & Marketing Company based in Surfers Paradise. We are looking to contract customer service experts from the Customer Service Industry who are ready to challenge themselves in Direct Sales.

If successful, you will take our clients brand to the consumer.

Campaigns are all on a face to face basis, so if building rapport is easy and you have a killer work ethic, you have what it takes.

What you need
A hands on professional, high energy and an all round positive can do attitude
Exceptional and clear communication skills, with the ability to promote trust and confidence
A desire to shine in a challenging & competitive situation
Problem solving abilities
Passion and commitment to motivating and inspiring others

In retu

Fun, encouraging & a ‚winning’ business environment
Flexibility for a work-life balance
Being involved in campaigns with ethical value
Business workshops available for your professional development and growth;
Uncapped revenue potential with commissions that can be invoiced weekly;
Australia-wide travel opportunities
Getting recognised & rewarded for hard work

(To be considered we are looking for 4+ years experience in Retail / Sales/ Hospitality/ Customer Service focused industries)

„The future belongs to those who believe in the beauty of their dreams.”

-Eleanor Roosevelt

Make the first steps in the right direction and apply now…

customer service and admin assistant

A fantastic opportunity exists for an enthusiastic Customer Service and Administration superstar looking to take the next step in their career. The successful candidate must have previous customer service and administrative experience in an office environment and be able to professionally assist customers in a timely fashion via, phone and email. You will be working in a busy and fast paced environment and will need to possess a great attitude and willingness to learn.

If you believe you have exceptional customer service skills, have strong communication skills, great attention to detail and genuinely take pride in your work this could be a great opportunity for you.

In this role you will be:

Handling phone & email enquiries from internal & external stakeholders

Prepare quotes

Ensuring paper work is correct

Accurately updating the job progress notes in the internal database

Following up customers by making calls

Data Entry

Raising purchase order numbers & coding the invoices

Provide additional administrative support where needed

This role would suit you if you have:

Strong communication and customer service skills

Ability to work autonomously

Excellent time management skills

Accurate data entry and typing skills

A good eye for detail

The ability to multi-task and prioritise workloads

The willingness to be adaptable and just get stuck in and get on with the day

Why you should apply:

You will have the opportunity to work in a successful company that is located in North Sydney, close to public transport and parking on site. If you are an experienced administrator and customer service representative with a ‚can do attitude’ don’t miss out on this opportunity to start your career, apply now.

This role is to start as soon as possible and we will begin interviewing immediately. Alternatively, please contact Claire-Anne Murphy on …… .

*MATRAVILLE * Friendly Attitude + Great Customer Service!

ASX LISTED COMPANY + EMPLOYER OF CHOICE

AUSTRALIA’S LARGEST BATHROOM + PLUMBING SUPPLIES BUSINESS

A FRIENDLY & HUMBLE CULTURE

MONDAY- FRIDAY CORE HOURS

(plus every 2nd Saturday mo
ings)

This Company is an all round favourite in the design, trade and home interiors industry. Opportunity exists at every co
er and this is your chance to impact the most important part of this business …. THEIR CUSTOMER!

Responsibilities:

You will be offering fabulous customer service to everyone you come in contact with. This is a retail trade branch offering plumbing supplies! Its fun & fast paced!

Experience/ Qualities Needed

– Current manual drivers licence (Full or P’s)
– Be physically fit
– A passion for Customer Service
– Ambitious /Driven / Reliable
– A Positive Attitude
– Full Time availability
– We are open to background – Retail // Hospitality // Trade // Customer service

THIS ROLE WILL INTERVIEW & OFFER THIS WEEK!

APPLY TODAY & HAVE A JOB BY TOMORROW!

CALL PRUDENCE MAYNARD ON …… OR APPLY BELOW

Casual Customer Service / Query Operator

About Kings Transport:

The Kings Group are the market leaders in the Metropolitan Transport & Logistics market with 6 major offices across Australia & New Zealand.
We specialise in local Metropolitan Urgent on Demand Couriers & Taxi trucks, 3PL Warehousing & Distribution, Permanent Vehicle placement & Company Owned Equipment Solutions.
In 1991 we started out with only 3 staff – Fast forward to 2017 & The Kings Group now employs over 2600 staff & drivers.
Service is paramount to our success, which has allowed us to become one of the fastest growing transport companies in Australia & New Zealand – We deliver what we promise.

About the Role:

We are looking for a casual Customer Service Agent / Query Operator to join our operations team based in Kewdale. Your day to day responsibilities will include:

– Answering inbound calls
– Taking bookings
– Entering and updating bookings onto the online database
– Handling driver and customer enquiries
– Handling issues with jobs
– Regular liaison with the operations team
– Reporting

To be successful in this role:

– Transport experience is an advantage
– You will have customer service experience
– Excellent communication skills
– A strong customer service focus
– Ability to work at a fast pace
– Ability to handle pressure
– Excellent problem solving skills
– Enthusiastic and outgoing
– Exceptional attention to detail
– Computer savvy

The specifics:

– Casual position
– $25.16 per hour + super
– A minimum of 2 days per week
– On-site parking
– ASAP start

The culture:

Kings is a results based culture, we work hard and we enjoy what we do. We pride ourselves on offering a good work life balance for our staff. We work very hard to deliver the best service to the market.

Customer Service | Automotive Industry

MAYDAY! MAYDAY!

MAYDAY Recruitment are urgently seeking both full time and part time Concierge temps to join their teams based on the North Shore! Both locations are close to train stations and require an immediate start!

The part time role is for 2 days per week – Thursdays and Fridays only.
The full time role is for 5 days per week – Monday to Friday.
Both roles are ongoing for up to 6 months at this stage and full training will be given!

You will be an integral part of the team, meeting and greeting customers and being the face of the company. You will also be a confident driver, and possess a full clean driving license.

We are looking for candidates with experience in Customer Service, to take on the following duties and responsibilities:

– Meeting and Greeting all customers on arrival to the dealership
– Directing customers to the appropriate department and assisting with car parking
– Performing automotive checks and ensuring that car defects are recorded and reported
– Providing driving assistance between dealerships and service centres
– Be friendly, reliable, polite and able to build rapport with customers
– Have a smart presentation and be willing to keep yourself busy during quiet times, but also multitask during busy times

Please only apply if you have impeccable customer service experience and are available to commence immediately, with a full clean driving license! Visa holders are welcome to apply.

Customer Success Lead

The Company

With entrepreneurial founders and managers, this company operates in an unique space with no direct competitors. Inte
ational students from over 160 countries, can save alot of money. Offering a full suite of services to inte
ational students in Australia, UK, Canada and NZ, their offerings include:

– Low cost SIM cards on arrival
– Travel & temporary accomodation
– Health Insurance
– Payments in aggregate that reduce fees

This is an exciting new position, created due to continued business growth.

The Person

With a strong emphasis on Customer Success, you will be involved in more of the doing initially and the overseeing will develop as the business grows. Whilst no formal qualifications are required, a strong understanding of systems and automation will be advantageous. A degree in Business or IT would be advantageous but this is not essential.

Reporting to the Technology Officer, the 3 key skills areas will be in:

– Intercom exp. will be essential automation tool for customer engagement
– Helpscout exp. will be essential (or alte
atives Zendesk or Freshdesk)
– PersistIQ exp. preferred but not essential (a lead generation tool)

Responsibilities

You will be responsible for assisting in the customer process right from acquisition through on-boarding to ensure continued engagement and retention. In particular your will be responsible for:

– Working with the sales and marketing team to execute customer acquisition strategies through automation tools
– Overseeing the operations teams processes for supporting customers
– Dealing with enquiries and ensuring that standardised responses, FAQs are in place and accurate
– Training and on-boarding of new customers in-person or via online meeting tools
– Configuration of automated tools (eg Intercom) to enable self-service on-boarding
– Design and implementation of retention policies
– Ensuring that customers remain engaged with the product suite

Skills & Attributes

To be successful in this role you will need to have;

– Familiarity with automated tooling
– Understanding of on-boarding/engagement tools like Intercom
– Sales tools PersistIQ, & Helpdesk tools like Helpscout
– Ability to deal directly with customers
– Capacity to explain the products at the customers level of understanding

How to Apply

To apply and be considered for this role you will need:

– A cover letter addressing all selection criteria and 3 key reasons why youre ideal for this opportunity, and
– Your resume

We do require someone to start as soon as possible so dont hesitate in sending your application through now! Hit the Apply button NOW!